UK Mailing House - Direct Mail Services

UK Mailing House in Manchester providing quality Direct Mail Services

CMS Direct Mail Services provide a comprehensive range of mailing house services - printing, finishing and enclosing - with high speed, low cost personalisation, folding, automated enveloping, poly-wrapping and full postage discounts.

“We offer everything you’d expect from an experienced UK Mailing House – complete one-stop Direct Mail Services.”

Complete Direct Mail Services

From database preparation, through to variable data printing, fulfilment, enclosing and full postage discounts. Our service is comprehensive and tailored to the requirement of your mailing.

Mailing House Committed to Quality

Our uncompromising commitment to quality will enhance the impact of your mailing, strengthen customer response and help maximise the return on your direct mail investment.

Over 30 Years providing Direct Mail Services

Competitive pricing, strict quality control and dedication to meet every deadline have made us perfect partners for many businesses, charities and local authorities nationwide.

Jobs of Any Size

From small bespoke mailings to much larger runs of several hundred thousand, CMS Direct Mail is a mailing house with the experience, care and resources to spread your message.

Based in Manchester UK

We are based in Manchester, providing professional mailing services across the North West and throughout the UK.

 “CMS Direct Mail have been delivering top quality Direct Mail Services covering all aspects of direct mail for over 30 years.”


A Mailing House You Can Trust

Family owned and operated for over 30 years, we are extremely proud of the exceptionally high standards we achieve when it comes to producing direct mail.

Dedicated Account Managers

Our knowledgeable account managers will not only ensure that everything goes smoothly, from planning to posting of every mailing, they are also always on hand for you to speak to for help or advice.

Experts in all areas of direct mail, they aim to become an indispensable partner to your marketing or communication effort.

Production Team

Working in close partnership with our account managers, our production team are committed to delivering maximum accuracy and quality at all times.

Aided by state-of-the-art machines, camera verification and item tracking equipment, we operate a 100% mailing rule. Every single record from your final mailing database will be printed, enclosed and mailed.


Our management team and supervisors are there to ensure one thing – that the customer gets exactly what they require; on time, every time without compromising on quality.

Once we have agreed to a mailing deadline, it won’t be missed and our work will be of the highest quality.

Experts in Direct Mail

Three decades of providing top class Direct Mail services throughout Manchester and the UK has given us the experience to surpass your expectations.

From ultra competitive pricing to the highest level of service, care and commitment to accuracy – we won’t let you down!

CMS Direct Mail has the experience and range of data enhancement services to help strengthen the performance of your mailing whilst reducing mailing production and postage costs at the same time.

Every mailing includes expert data processing and analysis. Whether you need to cross-match between several databases, merge and purge records or produce transactional documents, we can take care of all of your mailing’s data requirements.

We also offer data optimisation by cleansing to full PAF standard, suppressing against the Mailing Preference Service and the Deceased Register as well as identifying change of address and duplicate records.

The objective here is to reduce the cost of your mailing, improve response rates and ensure compliance with mailing industry best practice and new GDPR laws.

  • Full GDPR Compliance
  • Clean to PAF Standard
  • MPS / Change of Address / Deceased Suppression
  • De-duplication
  • Data Manipulation
  • Transactional Documents
  • Maximum Postage Discounts
  • High Sort / Low Sort
  • Barcode / OCR / Mailmark
  • International Zone Sort

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Through our continual investment in the latest laser and ink-jet printing technology CMS Direct Mail will promote your image with high quality, sharp reproduction of your documents.

Whether keeping cost to a minimum is a priority for your mailing or you wish to ensure your print is of the highest quality – we have the printing solutions to accommodate any requirement.

We offer everything from high speed, variable data inkjet / laser printing to traditional offset litho printing.

  • Mono Variable Data Printing
  • Colour Variable Data Printing
  • High Speed Inkjet Addressing
  • Overprint / Personalisation
  • Leaflets / Newsletters
  • Postcards / Folded Mailers
  • Full Colour Envelopes
  • Envelope Addressing
  • Freepost / BRE Envelopes

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We can meet all of your enclosing requirements, with automated, high speed envelope inserting, poly-wrapping or bespoke hand-filling. Strict quality control ensures 100% accuracy at all times.

We have continued to invest in the most advanced mailing equipment – utilising state-of-the-art camera verification hardware and software.

This enables us to track every item from your mailing through the entire production process – from printing, finishing and finally enclosing into an envelope or poly-bag.

Any items that need re-printing, at any stage, are automatically added to a re-prints run – ensuring 100% of your mailing is printed, enclosed and mailed.

Advanced five-way camera matching technology allows for mailings to contain multiple personalised documents, matched together for inserting into the same envelope. Documents can also be matched to addressed envelopes.

  • High speed, automated enclosing
  • Up to 8 inserts
  • C6 through to C4
  • Double / Miss detection
  • Camera Verification
  • Camera Matching
  • Polywrap

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UK & International Postage

Postage Services

CMS Direct Mail are accredited for every discounted postage option by the three major carriers in the UK - Royal Mail, UK Mail and Whistl. Substantial savings can be made on postage by choosing the right option for your mailing.

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Partially Addressed Mail

Icon Showing Houses Representing Acquired Addresses

Partially Addressed Mail is a new postage product from Royal Mail which aims to help businesses target new customers. Advanced targeting methods are used to identify prospects without the use of personal data.

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Charity Direct Mail Services

Charity Direct Mail Services

We provide top class Direct Mail Services to many of the leading UK Charities. Our dedicated account managers will guide you through every element of your mailing from VAT savings to GDPR compliance.

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What is a Mailing House?

Mailing houses are companies that prepare direct mail (printed documents) for posting in bulk.

The process usually involves printing variable data (names, addresses, membership numbers etc) from a database onto base letters, advertising material or transaction documents (bills, statements).

These documents are often combined with other items such as leaflets, brochures, donation forms or return envelopes and enclosed into an envelope or polybag before being submitted to a delivery partner such as Royal Mail or Whistl.

Why Use a Mailing House?

Choosing a dedicated mailing house such as CMS for your next mailing will provide many benefits:


We have been providing quality direct mail services for over 30 years. Our vast experience allows us to plan your mailing campaigns in meticulous detail, ensuring costly mistakes and poor practice are eliminated.


Our production class printers, finishing equipment and high speed automated enclosing machines enable us to produce literally thousands of finished mailing pieces every hour. Production time is vastly improved compared with hand-filling or using desktop enclosing machines.

Print Cost Savings

The cost of using a mailing house to produce your mailing material for you is nearly always offset by the cost savings that only a professional mailing house can offer. Our heavy investment in the latest printing technology and high production volumes result in cheaper printing costs.

Postage Cost Savings

We are accredited for every discounted mailing option from the three leading UK postal providers – Royal Mail, UK Mail and Whistl. We can cross match your data with Royal Mail Selection files (mailsort), generate postal barcodes (mailmark) or prepare your mailing for OCR reading at nationwide sorting depots to obtain generous savings on postage costs which are then passed onto you.


Printing variable data documents, and enclosing into envelopes or polybags brings with it obvious potential for mistakes occurring during the production process. Possible mistakes include data processing errors, duplicate prints, missing / duplicate items enclosed into a single envelope to name a few.

At CMS however, we have always striven to achieve maximum accuracy.

We have invested in state-of-the-art camera verification equipment to ensure the integrity of your mailing is never compromised. Every item is tracked through the entire production process and an audit trail recorded. Any re-prints, at any stage, are automatically added to a re-prints run ensuring 100% of your mail is printed, enclosed and mailed.


Record Interaction with Direct Mail During Lockdown

Recent studies have shown that the lockdown imposed due to Covid-19 has coincided with an increase in direct mail response rates.

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The History of Direct Mail

Direct mail is a marketing tool that has stood the test of time, but when and how did it start and how has it evolved over time?

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The Importance of Personalised Direct Mail

What is personalised direct mail, why is it so crucial for your marketing strategy and how can it improve ROI for your mailing?

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Our Clients Include
NHS Logo
TalkTalk Logo
BMW Logo
IOD Logo
Trafford Council Logo
City West Housing Trust Logo
OCE Logo
Ricoh Logo
What Our Customers Say...

We have been impressed with your operation and all feedback from my team has always been positive. We have valued the flexibility and co-operation that we have received when under pressure to meet timescales.

Institute of Directors

We have worked with CMS for many direct mail campaigns and have been provided with an excellent service on each occasion. There service is flexible, professional and efficient.


We receive a very efficient and professional service from CMS and enjoy the working relationship.


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